FAQs – Frequently Asked Questions

A Mavenli test is a home testing kit that includes everything needed to collect a blood sample using a simple finger prick to measure specific health parameters.

  1. Order the test online at mavenli.pt
  2. Receive the kit at home, complete with all required materials
  3. Perform your own blood collection with a finger prick
  4. Schedule a courier pickup or drop the sample at a collection point
  5. The kit is sent to a certified clinical laboratory, where it is analyzed with the same accuracy and standards as tests ordered by healthcare providers
  6. Results are delivered by email within 24 – 48 hours after the sample reaches the lab
  7. If needed, you’ll receive a follow-up call from our healthcare team to discuss results

We currently offer a wide range of tests grouped into categories such as:

  • Women’s Health
  • Men’s Health
  • General Health
  • Heart Health
  • Sexually Transmitted Infections (STIs)
  • Sports & Nutrition

Each test page on our online store provides detailed information, including:

  • Test description
  • Parameters analyzed
  • What’s included in the kit
  • When the test should be performed
  • Who it is suitable for

While no medical prescription is required, you may consult your doctor if you’re unsure which test best suits your needs.

No. All Mavenli tests can be purchased and performed without a medical prescription.

Visit mavenli.pt, select your preferred test, and complete the purchase.

The kit will be shipped to your chosen address, including a prepaid envelope to send your sample back to the lab.

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  • Tests must be carried out in the morning on a Monday, Tuesday, Wednesday, or Thursday
  • Samples must be sent back the same day by 1:00 PM
  • Some tests require fasting (8 hours), always check the instructions before performing your test

Before starting, activate your kit at Mavenli.

Tips for best results:

  • Drink 2–3 glasses of water 30 minutes before collection
  • Warm up your hands with light exercises
  • Rinse hands in warm water until they feel warm

Step-by-step:

  1. Prepare all kit materials on a clean surface
  2. Use the alcohol swab provided to clean the ring finger, then prick it with the lancet
  3. Wipe away the first drop of blood, then gently massage the finger to allow drops to fall into the collection tube (avoid squeezing too hard)
  4. If needed, repeat with another finger to complete the tube
  5. Seal the tube until you hear a click
  6. Gently invert the tube 10 times to mix the stabilizing solution with the blood
  7. Label the tube with the provided sticker
  8. Your sample is now ready to be shipped

  • The sample must be shipped on the same day using the prepaid envelope included in your kit
  • Drop it off at a designated CTT location or arrange for pickup by 1:00 PM
  • ❌ Blood samples cannot be deposited in CTT Locky lockers

Results are typically sent by email within 24 – 48 hours after the lab receives your sample

During busy periods, results may take up to 5 working days

You’ll receive a clinical report by email and, if needed, can book a follow-up call with one of our healthcare professionals

  • Try a new finger prick if necessary
  • If you’re still unable to collect enough blood, contact our support team for assistance: help@mavenli.pt

All analyses are conducted in a laboratory certified by the Health Regulatory Authority (ERS), ensuring the same accuracy, reliability, and quality standards as hospital-based tests.

Our results are highly reliable. However, some labs may use venous blood samples (traditional blood draw) instead of capillary blood (finger prick), which can occasionally produce variations.

📩 For any concerns about your results, contact us at help@mavenli.pt